Frequently Asked Questions
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Is it a lock-in contract?
This is not a lock in contract.
Either you see value and results over the first few months or you are free to cancel your Mentoring Program.
30 days written notice must be given and your last month of mentoring will ensure you have clear direction on what to keep working on, and we have time to replace your 'seat' in the program.
If you are planning to do the program for a few months only and then quit, we would rather you not join and begin the program at all, because you will not see anywhere near the full impact of the results and you will not be one of our many success stories. You either understand that this is a 12 to 24 month commitment or nothing at all.
We are only interested in working with builders who are serious about their business, and who genuinely are committed to improving their business, and making the building experience an enjoyable one for their clients.
Will it get me results?
Yes. It's very simple, if you action and implement everything that is set out for you, ask questions if you aren't clear on things, are 'coachable' and willing to learn and improve with the Builders Mentoring Program...you will absolutely see results in your business.
Is my business too small or too big?
It's a very common question for builders who build 1-2 homes per year or smaller projects, as well as builders who do over 100 projects per year to be concerned if Mentoring is worthwhile for them.
The truth is, in order to have a successful and continually improving business, you still need to have:
An effective sales process.
Understanding of the key metrics in running a building company.
A marketing strategy to bring in the leads and be an authority.
A productive yet happy team.
Systems to ensure that you can grow sustainably.
My clients only go for the cheapest price, will this help me?
Absolutely. One of the first things we tackle is the myth that in the construction industry it is all about price. In the Builders Mentoring Program, you will learn how to market your company and sell with value so although price is always going to be a consideration in the clients buying decision, it won't be the only factor. In fact, most of our members and clients are often priced at or near the highest proposal, yet consistently win the bid.
What if I can't make one of the private calls or group coaching sessions?
No worries, you're busy we understand! If for whatever reason you cannot make a group call, just chill out for about 24 hours until it is uploaded into your 'recordings' tab in your system. You can then watch it whenever you do have the time again! Please take note: Clients who attend more than 90% of the live sessions outperform everyone else consistently.
If you can't meet with your coach out of respect to them and other clients who could have used that time slot for a meeting, please ensure you give at least 24 hours notice to reschedule.
How do I ask questions during my program?
Great question. You have a few options.
You can submit your question to be covered in the live training call with the director of coaching, or tag your coach to your question in your shared spreadsheet! OR...
You can also submit your question to our 'Members Only' closed Facebook group where a coach/trainer/other clients can assist and offer the answer potentially within minutes.